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Solutions

Recognise your process.

The same agents, configured on the work of every department and every industry.

By process

Front office and reception

Phone calls, chat, information requests, bookings.

Without Agentic Darts
  • Calls missed out of hours and during peaks
  • Chat requests unanswered for hours
  • Bookings taken by voice and typed up later
With Agentic Darts
  • The voice assistant answers, qualifies and schedules the call back
  • The chat answers from the knowledge base, with hand-over to a person
  • Every contact is already in the CRM (Customer Relationship Management), with summary and sentiment (the customer's tone)
See the feature

Sales

Lead qualification, call-backs, quotes, deal progression.

Without Agentic Darts
  • Leads waiting days for a first reply
  • Quotes copied by hand from the ERP (Enterprise Resource Planning system)
  • Call-backs entrusted to personal diaries
With Agentic Darts
  • Every lead is qualified and in the pipeline within minutes
  • The quote is born from the data, ready to approve
  • Call-backs go out on their own at the right time
See the feature

Back office and case handling

Incoming mail, documents, contracts, deadlines, follow-ups.

Without Agentic Darts
  • Every email opened, read and re-typed by hand
  • Contracts filled in from a Word template
  • Deadlines in the memory of whoever follows the case
With Agentic Darts
  • The inbox is classified and linked to the cases
  • Contracts and certificates filled in and laid out, approved with one click
  • Automatic reminders and follow-ups, exceptions to the right person
See the feature

Help desk and support

Request routing, first reply, ticket opening and updates.

Without Agentic Darts
  • Requests arrive by email, phone and portal; someone reads them, classifies them and opens the ticket by hand in the service management system.
With Agentic Darts
  • The agent classifies the request, opens or updates the ticket in your system (for example ServiceNow or Jira Service Management), proposes the first reply and hands over to a technician only what is needed.
See the feature

Quality and management

Feedback, KPIs, periodic reports.

Without Agentic Darts
  • Reports compiled by hand at month end
  • Customer feedback read by sampling
  • AI cost discovered on the invoice
With Agentic Darts
  • Always-updated dashboard, with alert thresholds
  • Feedback and calls turned into indicators
  • Cost per case and per agent visible every day
See the feature
By industry

We publish only the industries where we have at least one project behind us: three real industries are better than ten for show.

Vocational training

The first industry of application. Enrolments, contracts, certificates and communications with learners and companies: from the request in the inbox to the signed document, with people in charge.

  • Information requests about courses and calendars handled at first contact
  • Contracts and certificates filled in from learner and course data
  • Enrolment, payment and start deadlines watched over by the agents

Don't see your process?

The agents are configured on real work, not on a catalogue. Tell us about it.

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