Agentic Darts puts AI agents to work that answer, sort, fill in, follow up and record. Tailored to the way you work, built on an infrastructure that replaces confidential data before every external AI model and always leaves the last word to people.
- Incoming request Email, chat or phone call
- Data extracted The agent reads and understands
- CRM updated The case is opened
- Action Document, reply or analysis
- Human validation One click by a person
- Audit log Everything is recorded
Your people were not hired to copy and paste.
In many companies the back office has become a manual bridge between tools that do not talk to each other. Emails to read and sort, data to re-type into the ERP (Enterprise Resource Planning system), documents to fill in by hand, deadlines entrusted to memory. Each step costs little. All together they cost a great deal: time, errors, waiting customers, valuable people burning out.
A team of virtual employees. Each with a precise job.
Welcomes
Answers the phone, chat and email: recognises who is writing, understands the request, extracts the data and records it.
Learn more 02Starts
Opens the case in the right system, sets the initial status, activates the connectors needed and alerts a person when their attention is required.
Learn more 03Connects
Integrates with your CRM (Customer Relationship Management), your ERP, your website, your mail: it does not ask you to change them.
Learn more 04Moves forward
Moves cases from one status to the next, prepares documents and replies, sends reminders and follow-ups, never forgets a deadline.
Learn more 05Measures
Turns feedback, calls and activities into indicators you can read at a glance.
Learn more 06Optimises
Learns from measured results: where the agents prove reliable autonomy grows, where they do not, rules and instructions are corrected.
Learn moreThe same Monday morning. Two different companies.
- 140 unread emails, to be opened one by one
- The phone rings during meetings
- Three contracts to prepare by copying from the ERP
- A customer is waiting for a document promised on Friday
- Nobody knows for sure who did what
- With Agentic Darts: Emails already classified, data extracted, cases opened
- With Agentic Darts: The virtual receptionist answers, qualifies and schedules a call back
- With Agentic Darts: Contracts are ready, to be checked and approved with one click
- With Agentic Darts: The reminder went out on its own; the document has already been sent
- With Agentic Darts: Every action, human or automatic, is in the audit log
Drag the handle to compare
Illustrative example of a typical day; the figures do not refer to a specific customer.
AI models work for you. Your data stays yours.
Before a request leaves your perimeter, Agentic Darts replaces names, tax codes, IBANs (International Bank Account Numbers), addresses and every confidential detail with neutral placeholders. The external model reasons about the text, never about the people. When the answer comes back, the real data is reinserted inside your systems. And if you prefer, the models run directly in your data centre.
Tailored where it matters. Solid where it counts.
Every company has its own way of working, and that is its competitive advantage. That is why we start from your processes: we analyse them with your people and configure the platform on them. The customisation, however, rests on an infrastructure that is already proven, designed with the rules of software engineering. You get the flexibility of a bespoke project without the risks of software written from scratch.
It connects to what you already use.
CRM, ERP, CMS (Content Management System), help desk, mail, calendars, messaging channels. Agentic Darts plugs into your systems through dedicated connectors, without forcing you to migrate.
Four reasons that matter.
An integrated platform.
It plugs into your processes and the tools you already use: CRM, ERP, mail, phone. Voice, chat, documents and KPIs work on the same data, with no five tools to make talk to each other.
No lock-in, protected data.
Choose the AI model and change it whenever you want, even in your data centre. Before every external model, names, tax codes and confidential data are replaced with placeholders: the model reasons about the text, never about the people.
Costs under control.
Clear subscription, agreed cap on AI model spending, cost of every agent visible from day one.
Real people behind the agents.
Senior consultants who study your processes together with your people and tailor the agents to them. It is the human work that lets AI make the difference.
AI agents, processes and data, explained by the people who design them.
Pseudonymisation and language models: using AI without exposing personal data
Why sending full texts to external models is a risk, how replacement with placeholders works, and the difference, which really matters under the GDPR, between anonymisation and pseudonymisation.
Learn more →AI agents in business: what they really are and what sets them apart from a chatbot
Assistant, automation, agent: three different things the market calls by the same name. A clear definition and the four elements that make an AI agent reliable in a business process.
Learn more →Which process steals most of your time?
Tell us in thirty minutes. We will tell you frankly whether and how Agentic Darts can help, and where to start.
Book a discovery call