Anatomy of the platform
What the agents do, how we protect data, which architecture everything rests on and which systems it connects to. Each section is written for the person who decides on that point: operations, DPO (Data Protection Officer), IT.
Features
Eight capabilities in a single platform: omnichannel reception, inbox, CRM (Customer Relationship Management), documents, workflows, decisions, KPIs (Key Performance Indicators), human oversight. Each with the before-and-after comparison.
Discover the features 02 For DPO and legalComing soonPrivacy and security
Confidential data is replaced with placeholders before every external AI model; the most delicate categories stay on models in your data centre; every call is recorded.
How we protect data 03 For CIO and ITArchitecture
Five layers with separate responsibilities, non-negotiable engineering rules, European cloud, private cloud or on-premise. No lock-in on AI models.
See the architecture 04 For CIO and ITConnectors
Official APIs (Application Programming Interfaces), events and standard protocols: the agents work in the CRM, the ERP (Enterprise Resource Planning), the website and the tools you already use, with no migration.
See the connectorsThree promises, always in the same order
Tailored.
We do not adapt your process to the software: we adapt the platform to your process, starting from an analysis done with your people.
On a solid foundation.
Beneath the customisation there is an infrastructure designed with the rules of software engineering: modular architecture, tests, versioning, security, traceability.
Under control.
Confidential data does not leave the perimeter, every action is recorded, the agents' autonomy grows only when the numbers justify it.
Would you rather see it at work on your process?
In thirty minutes we show you the platform on a real case, not on a generic demo.
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